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Poker Dealer

1 month ago

Bristol, Bristol, United Kingdom The Rank Group Full time

About the Role

Grosvenor Casino, Bristol, is seeking a skilled Poker Dealer to join their team. As a Poker Dealer, you will be responsible for dealing a successful and entertaining poker game, ensuring a memorable experience for customers.

Key Responsibilities

  • Welcome customers warmly into the business
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Work with colleagues to provide efficient and dynamic service
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information
  • Communicate effectively with colleagues and card room supervisor
  • Create an environment of community and fun
  • Ensure immaculate technical standards in dealing, chips skills, bet calculation, and enforcing the rules of the game
  • Interact with customers in a range of ways that is consistent with their experience and ability in the game
  • Maintain the security of the game, cash, and assets
  • Proactively comply with all regulation, particularly for licensing conditions, and safer gambling

Requirements

  • Positive attitude
  • Experience of working successfully in a hospitality role
  • Previous experience working as a poker dealer (preferred)
  • Fanatical about delivering unrivalled customer experience
  • Ability to collaborate with the wider business
  • Comfortable with change and ability to embrace new ways of working
  • Good interpersonal skills and conflict resolution
  • Ability to work shifts at any time of the day, including weekends and bank holidays