Multiskilled Team Member

4 weeks ago

Paisley, Renfrewshire, United Kingdom The Rank Group Full time

About Us

The Rank Group is a leading operator of bingo clubs in the UK, offering amazing great-value food, drink, and live entertainment. We're committed to being an inclusive employer, ensuring fair and equal access to our services.

Job Description

We're looking for fun, adaptable, and caring individuals to join our team as Multiskilled Team Members. As a key member of our team, you'll be trained to perform all roles necessary to provide exceptional customer service. Your adaptability will enable you to work across all sections of the venue, ensuring a seamless experience for our customers.

Key Responsibilities

  • Provide exceptional customer service, ensuring a memorable experience for our customers.
  • Work collaboratively with the team to achieve high standards of service and quality.
  • Be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions.
  • Develop a deep understanding of our customers' needs and preferences.
  • Contribute to a positive and inclusive work environment.

Requirements

  • A smile for everyone and a passion for delivering exceptional customer service.
  • Good communication skills and the ability to work effectively in a team.
  • A willingness to learn and develop your skills.
  • A commitment to our STARS values and a desire to make a positive impact.

What We Offer

  • A comprehensive induction program to ensure your success.
  • Opportunities for learning and development, including funded Apprenticeships.
  • A supportive and nurturing work environment.
  • A competitive pay package and benefits, including paid breaks and a pension.
  • A 50% discount on food and soft drinks for you and up to three friends.

Why Join Us?

At The Rank Group, we're committed to being a people-focused business, offering a high-performing culture where you, your team, and your venue can work, win, and grow together. We're passionate about delivering exceptional customer experiences and creating a positive impact in our communities.

Equal Opportunities

The Rank Group is an equal opportunities employer, committed to fair and equal access to our services. If you require a reasonable adjustment to be made, please let us know ahead of your interview.

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