Property Management Solutions Specialist
3 weeks ago
At Yardi, we've created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products and fostering a collaborative work environment.
Our corporate culture stresses integrity, respect, trust, responsibility, and fun. We offer competitive compensation and comprehensive benefits, including medical/dental, paid time off, sick time, paid holidays, profit sharing, life insurance, and more.
We are looking for a motivated, enthusiastic team player with great customer service skills to join our team as a Account Manager.
Your responsibilities will include managing continued software integrations, maintenance, and updates in collaboration with clients, researching, analyzing, and resolving software functionality and reporting problems for clients, identifying when client issues need to be escalated and determining the appropriate support resources for problem resolution, and evaluating company resources and software functionality in connection with prioritizing and responding to client requests.
In addition, you will collaborate internally with analysts, designers, programmers, sales, and marketing with a focus on meeting client needs and maintaining high-level customer service standards, complete special projects related to department training and client support, and maintain up-to-date knowledge of industry trends and developments.
To be successful in this role, you will require a Bachelor's Degree in Business, Finance, Math, or Computer/Engineering Sciences or equivalent experience in the property management industry, as well as competence in relational databases and SQL. You will also need to demonstrate successful collaboration with Cloud Services, development, and escalation teams, and have an understanding of the property management industry and best practices.
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Property Law Specialist
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