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Accommodation Office Team Leader

2 months ago

Haywards Heath, West Sussex, United Kingdom Card Factory Full time
Job Title: Accommodation Office Team Leader

Location: Haywards Heath

Contracted Hours Available: 10

We are passionate about delivering exceptional customer experiences and are now looking for a Team Leader to join our successful Card Factory family to help drive this.

With a strong focus on customer satisfaction and operational efficiency, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to deliver commercial growth and develop a team culture of putting the customer at the heart of everything we do.

You will lead the way for our store teams, not only in the absence of the Store Manager but leading the team to deliver great standards and exceptional service every day. You will be as passionate about delivering exceptional customer experiences as we are.

Key Responsibilities:

  1. Is customer-centric with a passion for driving excellent service.
  2. Will be able to demonstrate good leadership skills.
  3. Possesses a positive forward-thinking approach.
  4. Is comfortable reviewing store performance data.
  5. Is commercially-minded.
  6. Is an engaging and enthusiastic team player.

About Us:

Card Factory is a leading retailer of greeting cards, gift wrap, and other social expression products. We are committed to delivering exceptional customer experiences and building strong relationships with our customers and employees.