Insurance Account Manager

1 week ago


West Malling, Kent, United Kingdom Gallagher Full time
About the Role

We are seeking a highly skilled and motivated Insurance Account Executive to join our dynamic team at Gallagher. As a key member of our global brokerage team, you will be responsible for servicing accounts in an efficient and flexible manner, supporting your peers to meet client demands and achieve both renewal retention and growth rates.

This is an exciting opportunity to work for a global strength in the insurance market, where you will have the chance to make a real impact and build a successful career.

Key Responsibilities
  • Control the renewal process for your clients, gathering information and communicating effectively to ensure seamless transitions.
  • Maintain and grow your book of business by identifying and pursuing new business leads, using your exceptional communication and interpersonal skills to build strong relationships with clients and brokers.
  • Work closely with clients to understand their needs and objectives, seeking alternative solutions and negotiating competitive terms to meet their requirements.
  • Visit clients as necessary, utilizing your interpersonal skills to build trust and rapport.
  • Assess account queries and credit control matters, resolving them efficiently and escalating concerns to the relevant team.
  • Identify and act upon new-business opportunities, using sound judgment to recommend them if appropriate.
About You
  • You hold or are working towards one of the Chartered Insurance Institute Qualifications: Dip CII/Cert CII.
  • You have a strong working knowledge of general insurance products, services, and classes of insurance, educated to A-Level standard or equivalent.
  • You possess a strong understanding of the client market and insurance industry network, including the London Market, Lloyds, and industry.
  • You have due diligence in administration, policy documents, and processes.
  • You have excellent client service focus, with the customer always being your top priority.
  • You generate and drive new business using exceptional communication and interpersonal skills.
  • You actively deal with ambiguity and have outstanding accuracy and attention to detail.
  • You continually build your industry knowledge and seek development.
  • You are eligible to work in the UK.
What We Offer

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including:

  • A minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • A defined contribution pension scheme, with Gallagher contributing to it.
  • Life insurance, paying 4x your basic annual salary, with options to top-up.
  • Income protection, covering up to 50% of your annual income, with options to top-up.
  • Health cash plan or Private medical insurance.

We value inclusion and diversity, and Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, and we're here to help. If you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Gallagher is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/belief, age, and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors, or customers based on protected characteristics.



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