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Quality Assurance Manager

2 months ago

Appledore, Devon, United Kingdom Harland & Wolff Full time
Job Description

Lead Quality Initiatives

As a key member of the Harland & Wolff team, you will lead all Quality activities across the H&W Yard, supporting the GMs' accountability of delivering a quality product. You will hold direct responsibility for the design, implementation, communication, coordination, and overall management of Quality Assurance & Control initiatives, plans, and activities spanning H&W services across its target markets (O&G, Renewables, Cruise & Ferry, Commercial Marine, Defence).

Quality Management

You will lead the design, deployment, governance, and assurance of H&W Yard Quality activities across the project lifecycle, supporting the winning and execution of contracts within H&W target markets. You will define and develop the quality team in line with project requirements and any emerging workflows.

Quality Analysis and Reporting

You will provide quality analysis, producing performance metrics which demonstrate measurable QA/QC performance management with presentation to the Yard leadership team. You will review the Quality related objectives for the site, managing actions to closure.

Group-Wide Initiatives

You will engage and support group-wide initiatives directed by the CEO and SLT and led by Group HSQE Director and Group Head of Quality, including the implementation of a group level certificate across all yards.

Quality Governance

You will govern the Quality Management System through ownership of the yard quality internal audit schedule, taking a risk-based approach to ensure the required policies, procedures, and processes are adhered to, identifying conformance, non-conformance, improvements with actions tracked to completion.

Project Quality Management

You will develop and manage quality governance throughout all project phases (Bid to Closeout / Review) through review and auditing of project goals, objectives, and action plans to ensure Projects and activities meet the requirements of the Quality System, relevant standards, and Specifications.

Key Responsibilities

  • Project Quality Plans, and deliverables ensuring compliance with the Quality Management System
  • Development of ITPs in line with the contractual QA/QC requirements
  • Governance through workface audit, project inspection, and Yard internal Quality audit schedule
  • Customer surveys, improvement meetings & NCR / Action management

Qualifications and Experience

  • Lean Sigma Green belt (minimum)
  • Degree (Hons) desirable
  • Strategic orientation & experience
  • Commercial awareness
  • Sound financial & literary skills & knowledge
  • Strong influencing & relationship building skills

Additional Information

  • Competitive base salary
  • Company pension
  • 31 days holiday
  • Life Assurance
  • L&D opportunities