Co-ordinator of Academic Services

2 days ago


Nottingham, Nottingham, United Kingdom The Open University UK Full time
Job Description

The Open University UK is seeking a highly skilled and experienced Co-ordinator of Academic Services to join our team. As a key member of the Faculty of Wellbeing, Education and Language Studies (WELS), you will be responsible for coordinating the planning, implementation, and monitoring of Associate Lecturer/Practice Tutor/Practice Educator appointments, induction, and staff development.

You will work closely with local Staff Tutors, Cluster Managers, and the AL Support and Professional Development team to plan and coordinate Associate Lecturer development activities and practice educator briefings. You will also provide data on student registrations, AL contracts, and other aspects of overview as required.

In addition, you will share responsibility with colleagues for monitoring student queries within the VOICE system and dealing with non-academic queries from students and enquirers. You will also support colleagues in ensuring the proper resolution of formal complaints/appeals.

To succeed in this role, you will need excellent communication skills, the ability to express ideas clearly both orally and in writing, and to analyse and interpret numerical data. You will also have experience of working with confidential information and awareness of data protection issues.

We offer a competitive salary of £37,999 to £45,163 per annum, depending on experience, with potential progression when in post. We are committed to equal opportunities and welcome applications from diverse candidates.

This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality education and student support services. If you are a motivated and organized individual with a passion for academic services, we encourage you to apply.



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