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Retail Store Manager

2 months ago


Cardiff, United Kingdom Superdrug Full time
About the Role

We are seeking a highly motivated and experienced Retail Supervisor to join our team at Superdrug. As a Retail Supervisor, you will play a key role in leading our store team to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Support the Management Team: Assist the management team in the day-to-day business activities, including driving sales, developing and delivering excellent customer service, and maintaining store standards.
  • Maximise Profit: Work closely with the team to reduce shrinkage, damages, till errors, and costs, and identify opportunities to increase profit.
  • Develop and Coach the Team: Provide guidance and support to the team to help them develop and improve their skills, and identify opportunities for career progression.
About You
  • Experience: Ideally, you will have supervisory or team leader experience within a fast-paced high street retailer.
  • Knowledge: You will have a good understanding of retail Key Performance Indicators, including sales, profit, and service.
  • Skills: You will have confidence, resilience, and ambition, with the ability to help others develop and improve their skills.
  • Training: You will be willing to carry out piercing services for our customers, with training provided.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Career Progression: Opportunities to progress your career and take on new challenges.
  • Training and Development: Excellent training and development opportunities to help you grow and succeed in your role.