Membership Engagement Specialist

2 weeks ago


Kettering, Northamptonshire, United Kingdom Northampton Business Directory Full time

About Us:

Northampton Business Directory is a leading provider of business services in Northampton. We are committed to delivering exceptional experiences for our members and guests, and we are seeking a highly motivated and experienced individual to join our team as a Membership Engagement Specialist.

Salary:

The salary for this role is £20,000 - £25,000 per annum, depending on experience and qualifications.

Job Summary:

This is an exciting opportunity to join our team and play a key role in driving engagement and retention among our members. You will be responsible for delivering exceptional customer service, supporting the sales and retention of memberships, and contributing to the overall success of the club.

Main Duties:

  • To deliver exceptional customer service and support the sales and retention of memberships
  • To contribute to the overall success of the club, including participating in gym floor activities and supporting the Fitness Manager

Requirements:

To be successful in this role, you will need to have a good understanding of the membership software system, be competent in dealing with complaints, and be able to work effectively as part of a team.

Benefits:

In addition to a competitive salary, you will also receive a comprehensive benefits package, including opportunities for professional development and growth within the company.



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