Aftersales and Customer Care Professional

2 weeks ago


Leeds, Leeds, United Kingdom Iwoca Full time
About Iwoca's Customer Success Team

As a key member of our team, you'll play a vital role in ensuring our customers have an exceptional experience. This involves handling customer inquiries, providing support with applications, and collaborating with internal teams.

Key Responsibilities:
  • Responding to customer inquiries and resolving issues efficiently
  • Assisting with application processes and account management tasks
  • Working closely with internal teams to deliver excellent customer service

Requirements:

  • Demonstrate strong communication and interpersonal skills
  • Show ability to work in a dynamic environment
  • Exhibit passion for delivering outstanding customer experiences
What We Offer

Iwoca provides a range of benefits, including a competitive salary, generous holiday entitlement, and opportunities for career growth. We prioritize employee well-being and offer flexible working arrangements.

Estimated Salary

The estimated salary for this position is £35,000 - £45,000 per annum, based on experience and qualifications.



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