Service Delivery Manager
4 days ago
As a Platform Manager at Nationwide, you will be responsible for ensuring the smooth operation of our platform services. This includes monitoring availability and performance, providing advice and guidance to internal and external suppliers, and driving continuous improvement projects to enhance application performance and controls. You will be the key point of contact for platform-related issues and will work closely with internal teams and external suppliers to resolve incidents and problems within agreed service levels. You will also be responsible for managing budgets, optimizing costs, and ensuring the delivery of day-to-day platform services, requests, and change initiatives. Additionally, you will contribute to broader Application Support responses in relation to Service Management tooling and ITIL processes.
Key responsibilities include:
- Managing and optimizing service operations execution
- Maintaining relationships with internal and external suppliers
- Monitoring platform/service performance and optimizing costs
- Ensuring delivery of day-to-day platform/services, requests, and change initiatives
- Contributing to broader Application Support responses in relation to Service Management tooling and ITIL processes
Nationwide is a leading building society, owned by our members. We strive to deliver technology that improves the quality and robustness of our customer data. As a Platform Manager, you will play a critical role in ensuring the success of our platform services and contributing to the growth and development of our organization.
We offer a range of benefits, including a personal pension, life assurance, and access to training and development opportunities. If you are a motivated and experienced professional looking to take on a new challenge, we encourage you to apply for this exciting opportunity.
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Service Delivery Manager
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Swindon, Swindon, United Kingdom Sanctuary Group Full timeJob Title: Local Service ManagerSanctuary Supported Living is seeking a highly skilled and experienced Local Service Manager to lead the delivery of our services in a CQC Residential Care Home and Learning Disabilities Supported Living Scheme.About the Role:Lead the overall delivery of the service, managing the team and liaising with the Area Service...
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Service Delivery Manager
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Swindon, Swindon, United Kingdom Sanctuary Group Full timeJob Title: Local Service ManagerSanctuary Supported Living is seeking a dedicated and compassionate Local Service Manager to lead the delivery of our services at Tony Long House and Maryfield Supported Housing. As a key member of our team, you will be responsible for managing the team, developing relationships with partners and stakeholders, and overseeing...
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Service Delivery Manager
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Swindon, Swindon, United Kingdom Sanctuary Group Full timeJob Title: Local Service ManagerSanctuary Supported Living is seeking a skilled and compassionate Local Service Manager to lead the delivery of our services at Tony Long House and Maryfield Supported Housing. As a key member of our team, you will be responsible for managing the team, developing relationships with partners and stakeholders, and overseeing the...
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Service Delivery Manager
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