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Surrey Operations Manager

1 month ago


Leatherhead, United Kingdom Harris Hill Charity Recruitment Specialists Full time

Harris Hill, as leading charity recruitment specialists, seeks a seasoned Senior Service Manager to spearhead Surrey operations. This role involves directing the strategic requirements, operational care standards, and continuous improvement of services to unpaid carers.

About the Role
  • Direct the team of Service Managers, ensuring operational excellence and compliance across Surrey.
  • Work closely with Senior Service Managers to execute strategic visions, enhancing care service delivery.
  • Pursue ongoing innovation in care provision, driving improvements for unpaid carers.
  • Leverage expertise in safeguarding concerns, modeling best practices for the operations management team.
  • Analyze service provision, identifying areas for improvement and optimizing resource allocation.
  • Contribute to the development and implementation of strategic plans for delivering care services, aligning with business goals.

The successful candidate will hold a Care Certificate, be familiar with CQC regulations, and have knowledge of the Health Care Act. A background in line management, ideally in a care setting, is essential, along with strong IT skills and the ability to adapt to new digital tools. Demonstrating empathy and respect for those receiving care is vital, as is understanding the specific needs of unpaid carers.