Chief Residential Operations Manager
2 days ago
Lead Residential Operations
As the Residential Wellbeing and Operations Lead, you will be accountable for managing a wide range of services, including Admissions, Residential Wings, the ISMS Recovery Wing, and Enrichment Activities.
Your Mission: Foster a safe, secure, and rehabilitative prison environment for both staff and prisoners.
Key Responsibilities:
- Lead with Integrity: Foster respect, dignity, diversity, and inclusion in every interaction within the custodial environment.
- Empower and Support Staff: Coach and inspire your team to maximise their potential and deliver outstanding performance.
- Champion Prisoner Welfare: Ensure the highest standards of wellbeing and ensure the safety of all involved.
- Strategic Oversight: Take charge as the directing representative, responsible for daily operations, chairing adjudications, and engaging in strategic planning.
About the Role: You will be part of a dynamic team that delivers exceptional residential services. With a commitment to continuous improvement and excellence, you'll help create a safe, constructive, and enriching environment.
What You'll Achieve:
- Establish and maintain senior stakeholder relationships.
- Develop and implement performance improvement strategies.
- Ensure compliance with all relevant contractual obligations, standards, and policies.
Qualifications: Relevant experience or qualifications equivalent to Level 3 or above. Silver command training is highly desirable.
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