Night Auditor

20 hours ago

Luton, Luton, United Kingdom Luton Hoo Hotel & Spa Full time
{"title": "Night Auditor", "description": "Join Our Team as a Night Auditor at Luton Hoo Hotel & Spa

We are seeking a highly organized and detail-oriented Night Auditor to join our team at Luton Hoo Hotel & Spa. As a Night Auditor, you will play a crucial role in ensuring the accuracy of guest accounts and maintaining strict control of all revenue streams.

Key Responsibilities:
  • Manage check-in and check-out procedures efficiently
  • Provide guests with information about hotel facilities, services, and local area
  • Handle guest inquiries and resolve any issues promptly and professionally
  • Completing administrative and preparation duties
Requirements:
  • Providing a high-quality service comes naturally to you
  • Strong organizational skills and attention to detail
  • Very good at multi-tasking and remaining calm under pressure
  • Excellent communication skills with a high standard of written and spoken English
  • A smart and professional appearance
  • You value being part of a team and supporting your colleagues
  • Most of all, you will have an approachable, positive, and proactive manner
  • 5-star hotel experience in a similar role a real advantage
  • Opera PMS and Micros experience is a plus

We offer a competitive salary, 28 days holiday, and a range of benefits including free meals on duty, uniform, and discounted employee rates at Arora Hotels. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we would love to hear from you.

", "lang_code": "en"}

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