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Business Operations Manager
2 months ago
Barchester Healthcare is seeking an experienced Operational Finance Manager to join our team. As a key member of our operational finance team, you will play a crucial role in ensuring the delivery of exceptional service to our customers across the UK.
The successful candidate will have a proven track record of leading a multidisciplinary team, delivering service improvement, and managing change. You will be responsible for managing a team of Sales Ledger Administrators, Sales Ledger Team Leaders, and Senior Regional Administrators, ensuring accurate and timely resident billing, and overseeing credit control across the business.
As an Operational Finance Manager, you will work closely with senior management teams to address financial administration issues and provide development training to managers in respect of understanding their management accounts and financial performance. You will also be responsible for maintaining information in respect to complaints and debt cases requiring third-party legal support.
If you have a passion for finance and a desire to work in an organisation that provides high-quality care, this is an exciting opportunity to join a large and supportive team. You will have the opportunity to grow your career and develop your skills in a dynamic and rewarding environment.
Key Responsibilities:
- Manage a team of Sales Ledger Administrators, Sales Ledger Team Leaders, and Senior Regional Administrators
- Ensure accurate and timely resident billing
- Oversee credit control across the business
- Support senior management teams with financial administration issues
- Provide development training to managers
- Maintain information in respect to complaints and debt cases
Requirements:
- Proven experience of leading a multidisciplinary team
- Experience of delivering service improvement
- Ability to manage change
- Ability to build strong and collaborative relationships
- Full UK driving licence
