Help Desk Professional

3 weeks ago


Gateshead, Gateshead, United Kingdom In Technology Group Full time

Job Description:

We are seeking a Technical Service Engineer to join our team in Gateshead. As a key member of our support team, you will provide technical assistance to clients and assist with resolving technical issues.

Responsibilities:

  • Providing technical support to clients via email, phone, and in person.
  • Supporting onsite client operations and remote troubleshooting.
  • Collaborating with internal teams to enhance IT systems and resolve technical issues.

Tech Requirements:

  • Active Directory
  • Office 365
  • Windows Server and/or Apple OS
  • Networking and VOIP
  • Hardware setups and troubleshooting

Benefits:

  • £27,000 - £32,000 per annum salary
  • 30 days paid annual leave
  • Company pension scheme
  • Access to a discount hub
  • Cycle-to-work scheme
  • Healthcare CrashPlan
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