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Whiskey Ambassador

2 months ago


Islay, Argyll and Bute, United Kingdom Beam Suntory Full time
Unlock a World of Opportunities

At Beam Suntory, we're passionate about delivering exceptional experiences that showcase our premium brands. As a Visitor Centre Assistant, you'll play a key role in bringing our Whiskey to life for visitors and industry colleagues from around the world.

Key Responsibilities
  • Develop in-depth knowledge of our Whiskey brands and company values to deliver engaging tours and tastings.
  • Work closely with the Visitor Centre Manager to define annual goals and objectives, ensuring seamless service delivery.
  • Collaborate with the distillery operations team to maintain high standards of operational procedures and H&S practices.
  • Provide exceptional customer service, responding to customer inquiries and processing sales orders with precision.
  • Assist with stock takes, daily banking, and administrative duties to ensure smooth operations.
Requirements
  • Experience in presenting to diverse audiences and a strong passion for delivering excellent customer service.
  • Excellent communication and interpersonal skills, with a 'can-do' attitude and ability to work independently.
  • Good knowledge of Microsoft Office applications and ability to deliver presentations to varied audiences.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and building strong relationships with stakeholders.

We're committed to creating a diverse and inclusive environment where our people can grow and thrive. If you're a motivated and adaptable individual with a passion for delivering exceptional experiences, we'd love to hear from you.