Porter Hall Assistant
4 weeks ago
As a key member of our Concierge team, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay with us.
With a passion for delivering exceptional hospitality, you will be responsible for greeting guests, assisting with luggage, and ensuring that our concierge area is always tidy and welcoming.
You will also be responsible for parking guests' cars, demonstrating a high level of attention to detail and a commitment to providing excellent service.
As a Porter Hall Assistant, you will be an ambassador for our hotel, representing our values and standards at all times.
Key responsibilities include:
- Greeting guests and assisting with luggage
- Parking guests' cars and ensuring their safety
- Keeping the concierge area tidy and welcoming
- Providing excellent service and ensuring guest satisfaction
- Assisting the Head Concierge in maximising revenue from the car park
Some of the benefits of working with us include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Hotel-wide recognition scheme
- Meals whilst on duty
- Talent referral scheme
- Access to ongoing job-related training programmes
We are a dynamic and forward-thinking company, always looking for ways to improve and innovate. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional hospitality, we would love to hear from you.
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