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Christmas Retail Support Associate

2 months ago

Cardiff, Cardiff, United Kingdom NEXT Full time

About the Role:

To excel as a Christmas Retail Support Associate, you will:

  • Deliver exceptional customer service at all times, ensuring customers find their ideal products.
  • Showcase your passion and expertise about our incredible products to enhance the shopping experience.
  • Maintain visually appealing sales floors, making it easy for customers to navigate and shop.
  • Collaborate with colleagues and managers to achieve seamless store operations, including stockroom management and delivery processing.
  • Efficiently get stock onto the sales floor to meet customer demands.
  • Provide excellent communication and support to customers, colleagues, and managers alike.
  • Pursue personal development opportunities to grow professionally.

About You:

We are seeking an individual who possesses:

  • Excellent communication skills, remaining friendly, calm, and efficient even during peak periods.
  • A passion for the challenge of a fast-paced job with varied responsibilities.
  • Flexibility, a supportive attitude, and a willingness to go above and beyond for the team and customers.
  • Pride in their work, approaching tasks with energy, pace, and dedication.
  • The ability to work independently, managing time effectively to meet performance targets.

Working Arrangements:

This temporary, flexible role may involve working on Christmas Eve, our first day of sale on Friday 27th December, and possibly Saturday 28th December. As part of this position, you will have opportunities to work across various areas of the store, including sales floors, stockrooms, and processing deliveries.

Requirements:

To be successful in this role, you must not have had an unsuccessful online assessment within the last six months. As part of your application, you will need to complete an online assessment consisting of a Working with Numbers Assessment and a Retail Scenarios Assessment.

What We Offer:

We provide an estimated £10-12 per hour salary, depending on location and experience. This competitive compensation reflects the demands and rewards of this critical role during the holiday season. Our benefits package includes professional growth opportunities, recognition programs, and a supportive work environment.