Senior Fragrance Specialist

3 weeks ago


Gateshead, Gateshead, United Kingdom Jo Malone London Full time

About the Role

We are seeking a highly skilled Senior Stylist to join our team at Jo Malone London. As a Senior Stylist, you will be responsible for providing inspirational, authentic, and personalized customer service to our clients.

Key Responsibilities

  • Combine your passion for fragrance and gifting to ensure each customer has a unique and inspirational in-store experience.
  • Understand the individual sales and service goals of the team and help them to achieve their goals by providing help, advice, and motivation.
  • Entertain visitors from across the globe and showcase The World of Jo Malone London to our customers, global colleagues, and corporate clients.
  • Work as part of a high-performing team to create, organize, and execute in-store events and ensure the store always achieves our high standards of visual merchandising.

Requirements

  • Previous retail experience with a proven track record of achieving and/or leading a team to achieve sales and customer service targets.
  • A passion and energy to provide inspirational, authentic, and personalized customer service.
  • An approachable, friendly, and 'can-do' attitude.
  • Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them.
  • Flexible availability across days/hours.
  • Proof of right to live and work in the country.

About Us

Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. We are a people-first company, respecting and caring for our employees, communities, and consumers.


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