Warehouse and Customer Service Liaison

6 days ago


Coventry, Coventry, United Kingdom Fastenal Europe Full time

Fastenal Europe is seeking a skilled Warehouse and Customer Service Liaison to join our team.

Salary

The successful candidate can expect a competitive salary of £25,500 per annum.

This role offers excellent long-term prospects and progression opportunities within the company. We are proud to work and partner with the world's largest companies.

You will be based in Coventry, working Monday to Thursday 8:00-5:00pm and Friday 8:00 - 2:30pm. In return for your hard work, you will enjoy a range of benefits including:

  • Excellent starting salary
  • Free parking
  • 20 Days Holidays plus 8 Bank Holiday
  • Auto-enrolment pension
  • Monthly bonus after your probation period
  • International travel and training events

We are looking for an approachable, all-rounder supply chain support who thrives under pressure and can deliver exceptional customer service while also working within a warehouse supporting role. Key responsibilities will include handling incoming calls, answering emails, identifying and evaluating customers' needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. IT skills would be advantageous.

In the warehouse, you will be responsible for picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. A forklift licence would be a big plus but can be obtained on-the-job. If you have warehouse and/or customer service experience and would like to build your career with a well-established company, then this position may be the right fit for you.



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