Operations Manager

15 hours ago


Brentford, Greater London, United Kingdom DiverseJobsMatter Full time

A Great Opportunity in the Heart of Cinema

We are a vibrant and friendly team at DiverseJobsMatter, passionate about delivering an unforgettable experience to our guests. As an Assistant General Manager, you will be a true leader, inspiring your team to create a memorable atmosphere.

This is a fantastic opportunity to develop your career within a fast-expanding business that puts its people first. With a culture centered around hospitality and customer service, we aim to make every experience with us one-of-a-kind.

We have an exciting future ahead, with new venues opening across the UK. As part of our dynamic team, you will play a key role in shaping our success and driving growth.

As an Assistant General Manager, you will perform an important role within our venue management team, with responsibilities including:

  • SUPPORTING THE GENERAL MANAGER: Working closely with the General Manager to ensure a smooth-running venue, providing exceptional guest experiences.
  • DEPUTISING FOR THE GENERAL MANAGER: Taking on leadership duties as required, ensuring continuity and consistency in our high standards.
  • TEAM DEVELOPMENT: Delivering training to new team members, helping them integrate into our family and thrive in their roles.
  • VENUE OPERATIONS: Collaborating with the management team to oversee stocktaking, film scheduling, and social media marketing, among other essential tasks.

To succeed as an Assistant General Manager, you will need:

  • PASSION FOR HOSPITALITY: A genuine love for delivering exceptional customer experiences and creating a welcoming atmosphere.
  • LEADERSHIP SKILLS: Proven ability to inspire and motivate teams, fostering a positive and productive work environment.
  • BUSINESS SAVVY: Strong entrepreneurial spirit, with a keen eye for detail and a drive to achieve results.
  • HOSPITALITY EXPERIENCE: Previous experience in customer-facing roles, preferably in a fast-paced environment.

Successful candidates can expect:

  • A COMPETITIVE SALARY: Up to £36,000 per annum, dependent on experience.
  • CINEMA TICKETS: Unlimited complimentary tickets for yourself and friends.
  • FOOD & DRINK DISCOUNTS: 50% off all menu items (excluding calories).
  • WAGESTREAM MEMBERSHIP: Access to your wages when needed, plus retail discounts and more.
  • EMPLOYEE BENEFITS: 24/7 support through Hospitality Action, financial tools, and wellbeing resources.
  • REWARDING EVENTS: Epic staff events, team socials, and amazing incentives to celebrate your successes.


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