Technical Support Engineer
1 day ago
About the Opportunity:
We are seeking an experienced Technical Support Engineer to join our team in Ipswich, Suffolk. As a Technical Support Engineer, you will be responsible for providing technical expertise and support to clients worldwide.
Key Responsibilities:
- Provide technical support and maintenance services to clients
- Diagnose and repair complex technical issues
- Collaborate with cross-functional teams to resolve customer complaints
- Develop and implement process improvements to increase efficiency and quality
Requirements:
- Bachelor's degree in a related field (e.g., mechanical engineering, electrical engineering)
- Minimum 3 years of experience in a similar role
- Proven track record of resolving complex technical issues
- Excellent communication and problem-solving skills
Benefits:
- A competitive salary of £35,000 per annum, plus bonuses based on performance
- Ongoing training and professional development opportunities
- The chance to work with a variety of cutting-edge technologies
- A generous benefits package, including a van and fuel card
Location:
Ipswich, Suffolk (commutable from Hadleigh, Stowmarket, Felixstowe, Woodbridge, Claydon, and Kesgrave)
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