Technical Support Engineer

1 day ago


Ipswich, Suffolk, United Kingdom Rise Technical Recruitment Limited Full time

About the Opportunity:

We are seeking an experienced Technical Support Engineer to join our team in Ipswich, Suffolk. As a Technical Support Engineer, you will be responsible for providing technical expertise and support to clients worldwide.

Key Responsibilities:

  • Provide technical support and maintenance services to clients
  • Diagnose and repair complex technical issues
  • Collaborate with cross-functional teams to resolve customer complaints
  • Develop and implement process improvements to increase efficiency and quality

Requirements:

  • Bachelor's degree in a related field (e.g., mechanical engineering, electrical engineering)
  • Minimum 3 years of experience in a similar role
  • Proven track record of resolving complex technical issues
  • Excellent communication and problem-solving skills

Benefits:

  • A competitive salary of £35,000 per annum, plus bonuses based on performance
  • Ongoing training and professional development opportunities
  • The chance to work with a variety of cutting-edge technologies
  • A generous benefits package, including a van and fuel card

Location:

Ipswich, Suffolk (commutable from Hadleigh, Stowmarket, Felixstowe, Woodbridge, Claydon, and Kesgrave)



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