Safety and Security Specialist

1 month ago


Norwich, Norfolk, United Kingdom north tech1 Full time
Job Summary

We are seeking a highly skilled Safety and Security Specialist to join our team at North Tech1. As a key member of our Life Safety and Security engineering team, you will be responsible for installing, commissioning, and servicing our wide range of field equipment, including Fire and Intruder Alarm systems, CCTV, Access Control, Audio Visual, and Public Address & Voice Alarm systems.

You will work closely with our customers to understand their unique needs and challenges, and provide high levels of customer service. This role will include a programme of mentored training and development to assist you as required, but also with a view to future progression and succession planning.

Key Responsibilities:

  1. Install, commission, and service our field equipment.
  2. Retrofit upgrades/extensions to existing systems.
  3. Provide high levels of customer service.
  4. Understand site plans to allow installs to take place based on site survey documentation.
  5. Reactive call outs to site, with an aim to provide a first-time fix.
  6. Provide on-site technical support and solutions to customers during both reactive and planned visits.
  7. Complete documentation in line with company standards.
  8. Work within strict H&S guidelines.
  9. Work as part of a 24/7 on-call rota.
  10. Advise customers on the latest products and services to improve efficiency.

Requirements:

  1. Capability of lone-working and as part of a team.
  2. Good communication, interpersonal, and organisational skills.
  3. Must be able to work independently and as part of a team.
  4. Flexible and self-motivated.
  5. Full UK driving licence.
  6. DBS clearance (for working in public sector environments).

What We Offer:

We offer a competitive market salary and an excellent benefits package, as well as fantastic opportunities for progression throughout the company. Further details of the package on offer will be discussed at the application stage. North is an equal opportunity employer; we celebrate diversity and are committed to creating an inclusive environment for all employees.



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