Highway Claims Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Kier Group Full time

We're looking for a skilled professional to join our Transportation team at Kier Group. As a Highway Claims Specialist, you'll be working within the Claims team, supporting the proactive management of caseloads of highway claims through to completion.

Your day-to-day responsibilities will include:

  • Managing a caseload of highway claims from start to finish, compiling reports, reviewing evidence, assessing liability, and communicating decisions to claimants
  • Negotiating claims settlements within agreed authority levels
  • Maintaining accurate claim records within the reporting system
  • Controlling input from loss adjusters on cases they are instructed to handle
  • Building strong and collaborative relationships with our clients

To be successful in this role, you'll need:

  • Claims handling experience, as this is essential for the role
  • A logical approach to problem-solving, attention to detail, and a high level of accuracy
  • The ability to communicate at all levels, with effective time management and a willingness to train junior members of staff

We're committed to creating a diverse and inclusive workplace, and we welcome applications from candidates with a range of backgrounds and experiences.

At Kier Group, we offer a range of benefits, including competitive annual holiday entitlement, opportunities to buy/sell leave, a fantastic pension scheme, and more.



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