Store Leadership Position

3 days ago


Tunbridge Wells, Kent, United Kingdom Pet Family Limited Full time
Store Leadership Position

We are seeking an experienced and customer-focused Store Manager to join our team at Pet Family Limited in Tunbridge Wells. As a key member of our management team, you will be responsible for delivering exceptional customer service and driving sales growth in our store.

The successful candidate will have a genuine passion for the pet industry and a strong leadership style that motivates and develops their team members. They will also have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.

In this role, you will be responsible for:

  • Delivering outstanding customer service and ensuring a positive shopping experience for all customers.
  • Assessing customer needs and making recommendations on products and services.
  • Leading by example and demonstrating a hands-on approach to motivate and develop your team members.
  • Maintaining high standards of store presentation, stock levels, and inventory control.
  • Keeping up-to-date with pricing, promotions, and merchandising strategies.

To succeed in this role, you will need:

  • A genuine interest in the pet industry and our company values.
  • Strong leadership and management skills, with the ability to motivate and develop your team members.
  • A passion for customer service and building strong relationships with customers and colleagues.
  • A thirst for continued training and personal development.

We offer a competitive salary of £24,000 per annum, plus a range of benefits including a bonus scheme, holiday entitlement, and a salary exchange pension scheme.



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