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Barista Team Lead

4 weeks ago


Birmingham, Birmingham, United Kingdom Costa Coffee UK Full time
About the Role

We're seeking a skilled and motivated Barista Maestro to join our team as a Team Leader. As a key member of our store team, you'll be responsible for delivering exceptional customer experiences and leading your colleagues to achieve our high standards.

Key Responsibilities
  • Lead by example and demonstrate a passion for delivering outstanding customer service
  • Develop and implement strategies to drive sales and improve store performance
  • Train and develop new team members to ensure they have the skills and knowledge to succeed
  • Monitor and maintain high standards of quality, safety, and hygiene
  • Collaborate with the store management team to achieve business objectives
What We're Looking For
  • A proven track record of leadership and team management experience
  • Excellent communication and interpersonal skills
  • A passion for coffee and a commitment to delivering exceptional customer experiences
  • Ability to work flexibly and adapt to changing circumstances
  • Strong problem-solving and analytical skills
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • The chance to work with a leading coffee brand and be part of a dynamic team
  • Opportunities for career progression and advancement