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Service Advisor

2 months ago


Bolton, Bolton, United Kingdom Perrys Full time

About the Role:

Perrys, a leading car dealership group, is seeking an experienced Service Advisor to join their team. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and experience.

Key Responsibilities:

  • Meet and greet customers, providing a warm and welcoming experience.
  • Book customer vehicles into the workshop, keeping them informed of progress.
  • Support the after-sales function, working closely with workshop controllers and the service manager.
  • Manage customer expectations, maintaining a professional approach at all times.
  • Upsell additional products to new and existing customers.

Requirements:

  • Proven experience as a Service Advisor in a car dealership, bodyshop, or independent background.
  • Professional and presentable individual with excellent communication skills.
  • Full UK driving license.
  • Willingness to work weekends.

Company Benefits:

  • Comprehensive training program.
  • Company pension scheme.
  • Employee discount on company vehicles and services.