Retail Sales Assistant

4 weeks ago


Knaresborough, United Kingdom Dreams Ltd Full time

About Dreams Ltd:

We're the UK's most loved bed retailer, dedicated to making bedtimes better since 1985. Our team of sleep-savvy Bed Experts is passionate about helping customers find their perfect mattress.

Our Dream Role:

As a Retail Sales Assistant - Bed Expert, you'll work closely with customers to understand their needs and advise them on high-value purchases. You'll be responsible for making our customers feel at home through exceptional service, from greeting at the door to getting to know them and their sleep preferences.

Key Responsibilities:

  • Provide exceptional customer service, listening to customers' needs and guiding them to find the perfect mattress.
  • Work closely with customers to understand their sleep preferences and recommend the right mattress.
  • Use our market-leading sleep technology, Sleepmatch, to help customers choose the right mattress.
  • Help maintain a clean and welcoming store environment, including general housekeeping and cleaning.

What We're Looking For:

We're looking for a people-first individual with excellent communication skills, a positive personality, and a natural ability to bond with customers. You'll need to be motivated to work towards KPIs and sales targets, and be a team player who can work collaboratively with colleagues to achieve our goals.

What We Offer:

  • Competitive salary: £20,000 achievable on target earnings
  • Commission: Our uncapped commission scheme recognises the hard work and dedication of our Bed Experts.
  • Discounts: Amazing staff discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
  • Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
  • Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services, and access to counselling.

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