Service Centre Director

2 days ago


Aberdeen, Aberdeen City, United Kingdom DX Network Services Limited Full time
Director of Service Centre Operations

We are seeking a highly experienced Director of Service Centre Operations to lead and manage our service centre operations. As a key member of our team, you will be responsible for ensuring achievement of budgeted and/or targeted service, cost, and quality performance measures.

Your primary focus will be on managing the day-to-day operations, including effective management of all employed colleagues, third-party subcontractors, and owner drivers. You will also be responsible for managing the premises, equipment, and consumables to ensure cost-effective and high-quality performance is delivered.

In this role, you will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.

Responsibilities:
  • Leading and managing operational aspects of our service centre.
  • Managing the day-to-day operations, including effective management of all employed colleagues, third-party subcontractors, and owner drivers.
  • Managing the premises, equipment, and consumables to ensure cost-effective and high-quality performance is delivered.
  • Driving and leading the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus a range of benefits including holidays, pension scheme, and life assurance.



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