Network Infrastructure Specialist

2 weeks ago


Basingstoke, Hampshire, United Kingdom iO Associates Full time

NOC Engineer role available for a company that is a leading provider of Next Generation Security solutions in the UK. This position will be based on home working and involves providing critical support to customer processes, resolving complex network faults and implementing customer service requests.

Job Description:

  • Key Responsibilities:
  • Provide first line and second line technical support to clients using a range of networking technologies, including WAN, PON, DWDM, Carrier Ethernet and Firewalls.
  • Implement customer service requests on various networking technologies.
  • Work with ITIL methodology to meet Service Level Agreements (SLAs).

Requirements:

  • Experience of working on GPON & XGSPON access networks.
  • Basic understanding of OTN technology would be an advantage, as would hands-on experience of building and maintaining Dell servers.

Benefits:

  • 23 Days Holiday - Up to 25 days for every year worked + bank holidays.
  • Pension - 5% Employer & 3% Employee.

Salary: £60,000 - £80,000 per annum



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