Tesco Partners Customer Service Representative

2 days ago


Cumbernauld, North Lanarkshire, United Kingdom Tesco Partners Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences and ensuring that every customer leaves our store satisfied.

About the Role:

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be responsible for providing top-notch customer service, processing transactions accurately, and maintaining a clean and welcoming store environment.

Key Responsibilities:
  • Deliver exceptional customer service and ensure a positive shopping experience for all customers
  • Process transactions accurately and efficiently using our point-of-sale system
  • Maintain a clean and welcoming store environment by adhering to health and safety standards
  • Work effectively as part of a team to achieve sales targets and improve customer satisfaction
What We Offer:

We offer a competitive salary of £12.00 per hour, plus an additional £2.30 night premium for hours worked between midnight and 6am. You will also receive a minimum of 12 guaranteed hours each week, with opportunities to work more if desired. Our stores are open seven days a week, so you will need to be flexible with your availability.

Our Culture:

We believe in being a responsible business and taking care of our colleagues and communities. That's why we offer a range of benefits, including diversity, equity, and inclusion training, and a commitment to providing a fully inclusive and accessible recruitment process. Everyone is welcome at Tesco, and we strive to create a workplace where everyone feels represented and valued.

Why Work With Us:

We're proud to be a Disability Confident Leader and committed to providing equal opportunities to all applicants. If you're passionate about delivering great customer service and working in a dynamic retail environment, we'd love to hear from you. The estimated annual salary for this role is approximately £24,960 based on 40 hours per week at £12.00 per hour.



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