London IT Analyst

3 weeks ago


London, Greater London, United Kingdom ITS Recruitment | ITS Works Full time

Job Title: IT Support Analyst

Join the global IT support team of a leading US law firm, based in London.

About the Role:

  • Provide 1st and 2nd line IT support for users in the London office.
  • Solve technical problems related to hardware, software, and networks.
  • Collaborate with international teams for seamless IT operations across offices worldwide.
  • Participate in projects implementing new technologies and enhancing existing systems.
  • Occasionally provide on-site support during business trips in Europe.

Requirements:

  • Previous experience in IT support within professional services, preferably in the legal sector.
    • Key Qualifications:
    • Strong experience with Microsoft Office 365 Suite and Teams.
    • Familiarity with Legal systems like iManage, Intapp, Elite 3e, BigHand.
    • Experience with Windows operating systems, iOS device support, and hardware troubleshooting.
    • A/V system expertise (Teams, Zoom, Webex).

Why Choose Us?

  • Be part of a supportive IT team in a respected global law firm.
  • Work from a stunning office with breathtaking city views.
  • Enjoy opportunities for professional growth and development.
  • Occasional travel to other European offices.


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