Catering Operations Director

5 days ago


Gloucester, Gloucestershire, United Kingdom Freemans Event Partners Full time

About the Role:

We are seeking a skilled Catering Manager to oversee all operations of our catering unit, ensuring top-quality service, food standards, and customer satisfaction.

The successful candidate will lead and train catering staff, manage inventory, maintain food safety compliance, and coordinate service at events.

Key Responsibilities:

  • Operations Management: Oversee daily catering operations, ensuring timely food preparation and smooth service at events.
  • Staff Management: Train, assign tasks, and motivate catering staff, ensuring high performance and adequate coverage.
  • Food Quality & Safety: Maintain high food quality standards, ensure compliance with food safety regulations, and conduct regular health and safety checks.
  • Customer Service: Act as the main contact for clients, manage feedback, and address any concerns or special requests.
  • Event Management: Coordinate event catering logistics, manage transportation, and handle setup and cleanup.

Qualifications:

  • A proven track record in catering management or food service.
  • Strong leadership and organizational skills.
  • Knowledge of food safety regulations; HACCP certification is highly desirable.
  • Excellent communication and customer service skills.
  • An ability to work under pressure and handle multiple tasks.

About Freemans Event Partners:

Our Bars team specializes in providing complete bar services tailored to any event, focusing on driving revenue and volume while maintaining the highest standards.

We provide high-quality bar services for events, including festival bars, concerts, stadiums, and sporting venues. Our long-standing partnerships include Boomtown Fair, Victorious, and We Are FSTVL, as well as concert and sporting venues like London Stadium and Twickenham Stadium.

Estimated Salary: £45,000 - £55,000 per annum, depending on experience.



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