Head of Student Experience

5 days ago


Edinburgh, Edinburgh, United Kingdom Scotland's Rural College (SRUC) Full time
The role of Head of Student Experience at Scotland's Rural College (SRUC) is an exciting opportunity for a seasoned professional to join our team. As a senior manager, you will be responsible for leading the student services division, ensuring that student needs are met, and that our services are delivered to the highest standards. This is a critical role that requires strong leadership, communication, and interpersonal skills. If you have a passion for improving student experiences, we encourage you to apply.

About the Job
The successful candidate will provide strategic leadership to enhance SRUC's student services, develop effective policies and procedures, and lead a team of professionals to deliver high-quality support to students. Key responsibilities include developing and implementing coherent and effective cross-SRUC student services, providing strong and collegial leadership, and establishing effective working relationships with internal and external stakeholders. You will work closely with academics, support staff, and external agencies to ensure that student services are effectively and efficiently delivered. To succeed in this role, you will need experience of strategic planning, target setting, evaluation, and reporting, as well as the ability to engage with students, staff, and external partners.

Key Responsibilities
- Develop and implement coherent and effective cross-SRUC student services
- Provide strong and collegial leadership to the Student Services team
- Establish effective working relationships with internal and external stakeholders
- Monitor and evaluate mechanisms for student services provided by SRUC

Requirements
To be successful in this role, you will have a proven track record of leadership, strategic planning, and partnership working. You should have excellent communication, negotiating, and influencing skills, as well as the ability to write and present complex information to both internal and external audiences. A driving licence and occasional travel to remote areas may be required. The ideal candidate will have experience of managing budgets, change management, and IT systems. A postgraduate qualification or equivalent experience is desirable.

What We Offer
As a member of our team, you can expect a competitive salary of £55,000 - £75,000 per annum, depending on experience. We offer generous annual leave, enhanced pension contributions, cycle to work scheme, discounted RAC membership, and flexible working patterns. Our benefits package also includes tailored investment in your learning and development, opportunities for career progression, and a commitment to valuing diversity, advancing equality, and respecting human rights.

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