Senior Security Systems Maintenance Professional
2 weeks ago
At Johnson Controls, we are at the forefront of cutting-edge solutions that protect homes and businesses.
To stay ahead of our competitors, we're constantly evolving. We need people who think the same; individuals with the desire to make a positive impact on the lives of people all over the world.
We are seeking an experienced Service Engineer to join our high-performing team. As a Senior Security Systems Maintenance Professional, you will be responsible for servicing Security Systems, including Intruder Alarms, CCTV & Access Control Systems.
The successful candidate will service Security Systems to relevant industry standards, providing exceptional customer service with industry-leading technical knowledge.
Your primary responsibilities will include:
- Providing excellent Customer Service to exceed expectations and requirements of both internal and external customers.
- Servicing appropriate devices, working safely and responsibly to avoid injuries, damage to property, and loss of unused materials.
- Managing your time efficiently and prioritizing jobs correctly.
- Completing Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
We are looking for someone with:
- Experience within the Fire & Security industry.
- A valid driving license.
- The ability to lift and climb ladders.
- Previous experience working in a customer-facing environment.
Preferred qualifications include:
- Holding current relevant qualifications to the industry (18th edition/NVQ/City and Guilds/BTEC).
- IP CCTV & Access Control Experience.
As a valued member of our team, you can expect:
- Competitive basic salary (£38,000 - £45,000 per annum).
- Overtime averaging 250 hours per year.
- Generous callout payments – Best in the industry.
- Rest Time incurred if out after midnight.
- Travel Time – Averaging 3% of basic salary.
- Engineering Commission scheme – Averaging 7% of basic salary.
- Sales referral incentive scheme.
- Pension – we match up to 7%.
- 25 days holiday plus bank holidays.
- Company Vehicle, uniform, all PPE, tools and ongoing training provided.
- Industry-leading Health & Safety and an employee assistance program.
- Career progression opportunities - newly introduced Engineering career ladder 2022.
- The opportunity to become a valued member of our Winning Team.
- Staff referral scheme up to £2,000.
- Rewards & recognition programmes.
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