Customer Care Finishing Operative
3 weeks ago
Sanctuary Group is a leading provider of housing, care, and commercial services in the UK. With a strong commitment to customer service, we are seeking a skilled Customer Care Finishing Operative to join our team in Glasgow.
Key Responsibilities:
- Conduct daily customer care visits to properties with reported minor cosmetic snags and defects.
- Perform minor repairs, including paint work, plastering, and other maintenance tasks.
- Travel to various properties, with diaries managed by coordinators.
- Carry out internal inspections and liaise with Customer Care Coordinators daily.
Requirements:
- Relevant trades experience, including carpentry, paint, and plastering.
- City and Guilds/NVQ Level in trades or equivalent.
- Excellent customer service skills and a good understanding of written and spoken English.
- Able to use a Sanctuary tablet, internet, emails, and recording information on the customer care app.
- A valid UK driving licence is required for company business.
Why Work for Us:
Sanctuary Group offers a range of benefits, including 25 days annual leave, a pension scheme, life assurance, and employee volunteering opportunities. We value diversity and inclusion, and our goal is to create a workplace where everyone feels valued and supported.
Our Benefits:
- Competitive salary and additional policy allowance.
- Opportunities for career development and growth.
- A supportive and inclusive work environment.
Sanctuary Group is an equal opportunities employer and welcomes applications from diverse backgrounds.
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