Customer Service Delivery Associate
1 week ago
About Us
We are a leading retailer with a mission to serve our customers, communities, and planet a little better every day.
Our team is passionate about delivering exceptional customer experiences and we're looking for talented individuals to join us as Customer Delivery Drivers.
The Role:
We are seeking highly motivated and organized individuals to join our delivery team. As a Customer Delivery Driver, you will be responsible for delivering groceries to our customers' homes, providing excellent customer service, and working collaboratively with your colleagues to achieve our goals.
Key Responsibilities:
- Loading and unloading grocery vans safely and efficiently.
- Delivering groceries to customers' homes within the agreed time slots.
- Providing exceptional customer service, answering questions, and resolving any issues that may arise during deliveries.
- Maintaining accurate records of deliveries and communicating with colleagues and managers as needed.
- Ensuring the cleanliness and organization of the delivery area and vehicles.
Requirements:
- A valid UK/EU/EEA driving license (full or automatic) with at least 12 months of experience.
- No more than 3 penalty points on their driving record.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Prior experience in customer-facing roles or delivery services is an asset.
What We Offer:
- A competitive hourly rate starting from £14.05 for drivers based inside the M25.
- A minimum of 16 guaranteed hours per week, with opportunities to work additional hours if desired.
- A flexible scheduling system that allows you to choose your preferred availability.
- Access to comprehensive training and development programs to enhance your skills and career progression.
- A supportive and inclusive work environment that values diversity and promotes equal opportunities.
Benefits:
- A generous holiday entitlement, including 20 days' annual leave plus bank holidays.
- A range of benefits and discounts through our Colleague Clubcard program.
- Opportunities for career growth and professional development.
- A fun and dynamic work environment with a focus on teamwork and collaboration.
We are committed to creating a diverse and inclusive workplace culture that welcomes and supports all employees. If you are passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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