Customer Service Delivery Associate

1 week ago


Thetford, Norfolk, United Kingdom Tesco Full time

About Us

 

We are a leading retailer with a mission to serve our customers, communities, and planet a little better every day.

 

Our team is passionate about delivering exceptional customer experiences and we're looking for talented individuals to join us as Customer Delivery Drivers.

 

The Role:

We are seeking highly motivated and organized individuals to join our delivery team. As a Customer Delivery Driver, you will be responsible for delivering groceries to our customers' homes, providing excellent customer service, and working collaboratively with your colleagues to achieve our goals.

 

Key Responsibilities:

  • Loading and unloading grocery vans safely and efficiently.
  • Delivering groceries to customers' homes within the agreed time slots.
  • Providing exceptional customer service, answering questions, and resolving any issues that may arise during deliveries.
  • Maintaining accurate records of deliveries and communicating with colleagues and managers as needed.
  • Ensuring the cleanliness and organization of the delivery area and vehicles.

 

Requirements:

  • A valid UK/EU/EEA driving license (full or automatic) with at least 12 months of experience.
  • No more than 3 penalty points on their driving record.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Prior experience in customer-facing roles or delivery services is an asset.

 

What We Offer:

  • A competitive hourly rate starting from £14.05 for drivers based inside the M25.
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours if desired.
  • A flexible scheduling system that allows you to choose your preferred availability.
  • Access to comprehensive training and development programs to enhance your skills and career progression.
  • A supportive and inclusive work environment that values diversity and promotes equal opportunities.

 

Benefits:

  • A generous holiday entitlement, including 20 days' annual leave plus bank holidays.
  • A range of benefits and discounts through our Colleague Clubcard program.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment with a focus on teamwork and collaboration.

 

We are committed to creating a diverse and inclusive workplace culture that welcomes and supports all employees. If you are passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity.



  • Thetford, Norfolk, United Kingdom Tesco Full time

    About the roleAt Tesco, we're looking for a skilled Customer Delivery Driver to join our team. Your primary responsibility will be to deliver customer shopping trips, ensuring a seamless and pleasant experience for our customers. This role requires strong communication skills, the ability to work independently, and a commitment to providing excellent...


  • Thetford, Norfolk, United Kingdom CV-Library Full time

    Career Opportunity: Food Service AssociateWe are currently seeking an enthusiastic and reliable Food Service Associate to join our team at Select Recruitment Specialists Ltd. As a Food Service Associate, you will play a vital role in providing excellent customer service and ensuring the smooth operation of our client's establishments.Main...


  • Thetford, Norfolk, United Kingdom Adecco UK Limited Full time

    Customer Service AdministratorWe are seeking a highly skilled Customer Service Administrator to join our team at Adecco UK Limited.This is a pivotal role in the day-to-day operations of the business, requiring confidence and professionalism in delivering exceptional service to customers and logistics companies.Key Responsibilities:Process customer orders,...


  • Thetford, Norfolk, United Kingdom Tesco Partners Full time

    Our Logistics Team is seeking a highly skilled and dedicated individual to join our ranks as a Customer Delivery Driver. This role offers an exciting opportunity for the right candidate to work in a fast-paced environment, providing exceptional customer service and ensuring timely delivery of products to our valued customers.Key ResponsibilitiesLoading and...


  • Thetford, Norfolk, United Kingdom Serve Talent Full time

    About UsMy client is a thriving manufacturing company that produces high-quality products with a strong commitment to excellence in engineering and customer satisfaction. This dynamic organization seeks a dedicated Customer Support Associate to join its team.Job SummaryWe are seeking a proactive and tech-savvy individual to fill the role of Customer Support...


  • Thetford, Norfolk, United Kingdom Currys Full time

    Driver RoleAt Currys, our goal is to provide exceptional customer service. As a Driver for our Thetford Customer Service Centre, you will be responsible for ensuring the smooth delivery of goods to our customers. Key Responsibilities:• Ensure timely and efficient delivery of goods to customers• Maintain a clean and safe vehicle, adhering to company...


  • Thetford, Norfolk, United Kingdom https:www.energyjobline.comsitemap Full time

    Location: Flexible, with opportunities to work across the UKEmployment Type: Permanent Full Time£30,000 - £35,000 per annum, plus 10% quarterly bonus - OTE £36,000Shift Pattern: Tuesday to SaturdayAt Currys, we're passionate about helping everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers...


  • Thetford, Norfolk, United Kingdom Little Black Dog Recruitment Limited Full time

    We are seeking a seasoned customer service liaison to join the friendly and motivated team of our Thetford client.The liaison officer will be responsible for handling incoming calls from customers and addressing their queries on products, deliveries, and customer care. This role also involves ensuring that allocated customers receive exceptional support.Key...


  • Thetford, Norfolk, United Kingdom RRS National Full time

    We are seeking a reliable and skilled Automotive Service Associate to join our team at RRS National. Based in Thetford, this role offers an excellent opportunity to work with a leading global company in the Transport sector.Key Responsibilities• Working Monday to Friday from 07:00 to 17:30 hours• Competitive hourly rate of £11.44 before holiday pay•...


  • Thetford, Norfolk, United Kingdom Tesco Partners Full time

    We are seeking a skilled and experienced individual to fill the position of Customer Service Driver. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring timely delivery of products, and maintaining a high level of professionalism throughout your interactions with customers.Key RequirementsA valid...

  • Sales Associate

    4 weeks ago


    Thetford, Norfolk, United Kingdom The Works Full time

    Retail Sales AssistantAt The Works, we're not just selling products – we're inspiring creativity, learning, and play. As a Sales Associate, you'll be the spark that ignites the imagination of our customers, helping them discover new passions and interests.Our Ideal CandidatePassionate about delivering exceptional customer experiencesAbility to build strong...


  • Thetford, Norfolk, United Kingdom https:www.energyjobline.comsitemap Full time

    At Currys, we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to our team of caring and committed colleagues.As a Service Expert, you'll be responsible for delivering and installing the latest smart tech to our customers....


  • Thetford, Norfolk, United Kingdom Currys Full time

    Key Responsibilities:As a First Line Manager at Currys:• Oversee the day-to-day operations of the distribution centre, ensuring seamless execution of logistics and customer service processes.• Motivate and lead a team of delivery drivers, warehouse staff, and support colleagues to achieve targets and deliver exceptional customer experiences.• Provide...


  • Thetford, Norfolk, United Kingdom Halfords Full time

    We're looking for a Customer Service Representative to join our team at Halfords. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our stores.Key Responsibilities:Provide excellent customer service and respond to customer queries in a...


  • Thetford, Norfolk, United Kingdom First Home Improvement Full time

    Job Title: Customer Service AdvisorAbout the Role:We are looking for 3 motivated individuals to join our successful Customer Service team at First Home Improvement. This is a full-time opportunity with a competitive salary.Key Responsibilities:Provide exceptional customer service and support over the phone and via emailAssist customers with queries and...


  • Thetford, Norfolk, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Thetford Norwich Rd Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a clean and safe store...


  • Thetford, Norfolk, United Kingdom Warings Furniture Full time

    We are seeking a skilled and experienced Furniture Delivery Specialist to join our team at Warings Furniture. As a key member of our delivery team, you will be responsible for delivering furniture to customers, working safely and efficiently, and adhering to health and safety guidelines.Main ResponsibilitiesLoading and unloading deliveries safely using a...


  • Thetford, Norfolk, United Kingdom Currys Full time

    Role OverviewWe're seeking a skilled Delivery and Installation Specialist to join our team at Currys in Thetford.As a key member of our delivery and installation team, you'll be responsible for delivering and installing a range of products, including washing machines, fridge-freezers, 4K TVs, and more.Your role will involve ensuring the right products get to...


  • Thetford, Norfolk, United Kingdom Cafe Rouge Full time

    Cafe Rouge is a renowned dining establishment seeking exceptional individuals to join our team as Customer Service Ambassadors. This exciting opportunity offers the chance to develop your skills in delivering outstanding customer experiences, working collaboratively with colleagues, and contributing to a dynamic work environment.As a valued member of our...


  • Thetford, Norfolk, United Kingdom Sanctuary Group Full time

    At Sanctuary Group, we are committed to providing exceptional support services to our customers. We are seeking a Customer Service Liaison to join our team at Caledonia House in Thetford.This role is an exciting opportunity for someone who enjoys working with people and wants to make a positive impact on their lives. As a Customer Service Liaison, you will...