Client Administration Liaison
4 days ago
Covenant Review is seeking a Client Administration Associate to join our Glasgow office. This role offers a great opportunity for someone looking to embark on a career in client relationship management, customer service, or sales.
What We Offer:
- Online and in-person bespoke training programs provided by Fitch Group
- Daily collaboration with experienced finance lawyers, salespeople, and other professionals
- Internal development opportunities via Covenant Review or within the Fitch Group
We'll Count on You to:
- Main point of contact for user administration needs, including new user setups and user deactivations
- Maintain accurate records and permission subscribers for access to Covenant Review and CreditSights research
- Troubleshoot website and subscriber issues as needed
- Generate and review usage reports and assist the sales team with analysis
- Manage inbound subscriber request routing and respond to subscriber inquiries
- Support company stakeholders in operations
Requirements:
- Recent college graduate
- Experience using and managing Salesforce
- Superior attention to detail and ability to prioritize multiple projects
- Proactive problem-solving and strong organizational skills
- Comfort with Microsoft Office Suite
What Would Make You Stand Out:
- Excellent interpersonal and communication skills
- Ability to work well under pressure and shifting priorities
- Experience or interest in Client Administration
- Desire to learn and grow with Fitch Group's training and development plan
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