Client Administration Liaison

4 days ago


Glasgow, Glasgow City, United Kingdom Fitch Ratings Full time
Role Overview:

Covenant Review is seeking a Client Administration Associate to join our Glasgow office. This role offers a great opportunity for someone looking to embark on a career in client relationship management, customer service, or sales.

What We Offer:

  • Online and in-person bespoke training programs provided by Fitch Group
  • Daily collaboration with experienced finance lawyers, salespeople, and other professionals
  • Internal development opportunities via Covenant Review or within the Fitch Group

We'll Count on You to:

  • Main point of contact for user administration needs, including new user setups and user deactivations
  • Maintain accurate records and permission subscribers for access to Covenant Review and CreditSights research
  • Troubleshoot website and subscriber issues as needed
  • Generate and review usage reports and assist the sales team with analysis
  • Manage inbound subscriber request routing and respond to subscriber inquiries
  • Support company stakeholders in operations

Requirements:

  • Recent college graduate
  • Experience using and managing Salesforce
  • Superior attention to detail and ability to prioritize multiple projects
  • Proactive problem-solving and strong organizational skills
  • Comfort with Microsoft Office Suite

What Would Make You Stand Out:

  • Excellent interpersonal and communication skills
  • Ability to work well under pressure and shifting priorities
  • Experience or interest in Client Administration
  • Desire to learn and grow with Fitch Group's training and development plan


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