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Business Development Manager

2 months ago


Falkirk, Falkirk, United Kingdom VEOLIA ES (UK) LIMITED Full time
About the Role

We are seeking a highly skilled and experienced Operations Director to join our team at Veolia ES (UK) LIMITED. As a key member of our management team, you will be responsible for leading our operations and ensuring that we deliver exceptional service to our customers.

Key Responsibilities
  • Leadership and Management: Provide strategic leadership and direction to our operations team, ensuring that we achieve our business objectives and deliver high-quality services to our customers.
  • Service Delivery: Oversee the delivery of our services, ensuring that they are delivered on time, within budget, and to the required quality standards.
  • Customer Service: Develop and implement customer service strategies to ensure that we deliver exceptional service to our customers and meet their needs and expectations.
  • Team Management: Manage and develop our operations team, ensuring that they have the skills, knowledge, and resources they need to perform their roles effectively.
  • Performance Management: Monitor and evaluate the performance of our operations team, identifying areas for improvement and implementing changes to improve performance.
  • Health, Safety, and Environment: Ensure that our operations are conducted in a safe and environmentally responsible manner, complying with all relevant laws, regulations, and company policies.
Requirements
  • Experience: Proven experience in a similar role, with a strong track record of delivering high-quality services and leading teams to achieve business objectives.
  • Skills: Strong leadership and management skills, with the ability to motivate and inspire teams to achieve their best. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and colleagues.
  • Qualifications: Relevant qualifications, such as a degree in a business-related field or a professional qualification in a relevant area, such as operations management or business administration.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a performance-related bonus scheme.
  • Opportunities for Development: Opportunities for professional development and career progression, including training and development programs and mentorship.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a strong focus on teamwork and collaboration.