Digital Admissions Specialist
2 months ago
About the Role
As a key member of the BrainStation team, you will be the primary point of contact for prospective students, providing exceptional customer service and support throughout their admissions journey. Your role will involve guiding applicants through the admissions process, ensuring a seamless and successful experience.
Responsibilities
- Collaborate with the Recruitment and Admissions team to develop and execute a comprehensive admissions strategy, driving applicant engagement and program success.
- Engage with applicants through various touchpoints, including application review, interview scheduling, and timely communication of admissions timelines.
- Serve as the primary point of contact for applicant inquiries, providing prompt and professional responses to ensure a positive experience.
- Assist in planning and coordinating admissions-related events, such as information sessions and recruitment fairs, to promote BrainStation's Career Transformation Diploma programs.
- Track and report admissions and enrollment data to measure program effectiveness and graduate outcomes.
- Contribute to the development of recruitment and applicant engagement strategies, aligning with BrainStation's mission and goals.
Requirements
- Bachelor's degree or equivalent experience in a related field.
- 1-3 years of experience in admissions, customer-facing roles, or a related field.
- Proven passion for technology and digital innovation.
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills, including public speaking experience.
- Dedication to providing exceptional customer service and a commitment to lifelong learning.
- Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
Perks and Benefits
- Comprehensive Health and Wellness Benefits Package.
- Retirement Planning and Savings Program.
- Parental Leave Program and Support.
- New Device Allowance and Technology Support.
- Opportunities for Professional Development and Learning.
- Flexible Working Hours and Remote Work Options.
About BrainStation
BrainStation is a global leader in digital skills training and workforce transformation, established in 2012. We have empowered over 100,000 professionals through our cutting-edge, real-world digital education programs. Our mission is to bridge the gap between education and industry, driving innovation and growth in the digital landscape.
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