Beverage Service Professional

5 days ago


Glasgow, Glasgow City, United Kingdom One Devonshire Gardens Full time

About One Devonshire Gardens


We are a unique and stylish hotel located in the heart of Glasgow's West End, renowned for our exceptional service and culinary expertise. Our team is passionate about delivering unforgettable experiences to our guests.


Job Opportunity


We are seeking a highly skilled Beverage Service Professional to join our Food & Beverage team. As a key member of our team, you will be responsible for providing exceptional customer service and contributing to the smooth running of all events.


About the Role


This is an excellent opportunity for someone who is passionate about food and beverage, with a focus on delivering outstanding hospitality to our guests. You will work closely with our kitchen team to ensure seamless communication and execution of events.


Key Responsibilities



  • Assist in the smooth running of all events, including weddings, parties, and corporate functions
  • Work closely with the kitchen team to ensure effective communication and execution of events
  • Provide exceptional customer service, responding to guest queries and resolving issues promptly
  • Maintain current standards in our 3 AA rosette restaurant

Benefits


As a valued member of our team, you will enjoy a range of benefits, including:



  • Competitive hourly rate of £12.50 (including tronc and loyalty bonus)
  • Fully funded apprenticeship programs to support your career development
  • Discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality
  • Access to high-street discounts and wellness programs
  • Opportunity to work towards nationally recognized qualifications

Requirements


To succeed in this role, you will need:



  • Prior experience in a similar role or industry
  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • Able to work flexible hours, including evenings and weekends

Sustainability Goals


We are committed to reducing our environmental impact, and as part of our sustainability goals:



  • 100% of our electricity is generated using renewable energy
  • We recycle a minimum of 70% of waste from our hotels
  • We use chemical-free cleaning systems and eco-friendly practices


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