Retail Team Leader

4 weeks ago


Hornsea, United Kingdom Pavers Shoes Full time

About the Role

We are seeking a highly motivated and customer-focused Supervisor to join our Pavers team in Hornsea. As a key member of our store team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Support the management team in the day-to-day running of the store, including coaching and developing the team to achieve sales targets.
  • Deliver consistently high levels of customer service, providing expert advice on shoe care and accessories to meet customer needs.
  • Be self-aware, taking responsibility for your own performance and the performance of your store, and contributing to a positive and inclusive team culture.
  • Live and breathe Pavers DNA, leading by example and embodying our values of family, green credentials, and customer satisfaction.

What We Offer

  • A competitive hourly rate of £12.10, increasing to £12.35 after completing the required retail induction PaSS stages.
  • A generous Staff Discount scheme, which can be shared with family and friends.
  • Holiday entitlement that increases with service.
  • Company Contribution Pension.
  • Access to the Pavers Foundation, an employee-led grant application and charitable giving scheme.
  • Access to the Pavers Academy, providing career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs.
  • Access to wellbeing and financial support through RetailTRUST.

About Pavers

Pavers is a growing, profitable business with a strong commitment to family values and green credentials. We offer a nurturing environment to learn, grow, and thrive, while having fun at work. Our stores are like family, and we're looking for someone who shares our passion for delivering exceptional customer experiences.


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