Insurance Administrator

10 hours ago

Cheltenham, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time
About the Role

We are seeking an experienced Receptionist & Business Support Administrator to join our team in Cheltenham. This hybrid role will involve a variety of both front and back office duties, helping to deliver exceptional client service and supporting our "right first time" approach.

As a key member of our team, you will be the first point of contact for our clients and guests, providing a warm and welcoming experience. You will also be responsible for administrative tasks, including answering incoming calls, checking supplies, and ordering stationery.

Key Responsibilities
  • Answering incoming calls and transferring to the appropriate staff member
  • Meet and greet clients and guests
  • Checking supplies and ordering stationery
  • Building maintenance: arranging for contractors to quote for work and arranging routine servicing of boiler, air con, fire alarm, and burglar alarm
  • Admin support including sending policy documents to clients and issuing receipts
  • Processing payments and settling accounts
  • Chasing clients for renewals and outstanding monies
  • Loading data onto our operating system
  • General admin duties, post, and filing
Knowledge, Skills, and Experience
  • Excellent, professional, and confident communication skills
  • Flexibility and ability to manage workload
  • Ability to construct effective written communications
  • Work well within a team, especially under pressure
  • Confident numeracy skills
  • Training in the role will be provided
  • Competent on MS Word, MS Excel, and MS Outlook
  • Accurate data input skills
What We Offer
  • A competitive salary
  • Hybrid working
  • Competitive Personal Pension
  • Bonus scheme
  • 22 days annual leave plus bank holidays
  • An array of health and wellbeing benefits, including private healthcare
  • Volunteer day
  • Onsite parking
  • Full study support and study leave to complete insurance industry professional qualification
  • EAP Scheme
About Us

Lansdown Insurance Brokers were established in Cheltenham over 60 years ago and have built a reputation for excellent customer service. In 2014, we were purchased by SEIB Insurance Brokers and are now proudly part of the Benefact Group.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.

We have a friendly family environment with care for our teams and handholding of our clients being at the top of our agenda. Our staff know how to work hard but also how to enjoy themselves We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility, and being part of a team.

We are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs, and interests, and we value the strength this brings to us as a Group. We welcome applications from everyone.

  • Administrative Assistant

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleWe are seeking an experienced and skilled Insurance Support Coordinator to join our team at Ecclesiastical Insurance Group. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our business.Key ResponsibilitiesProvide administrative support to our insurance team, including answering incoming calls,...

  • Administrative Assistant

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleWe are seeking an experienced and skilled Insurance Support Coordinator to join our team at Ecclesiastical Insurance Group. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our business.Key ResponsibilitiesProvide administrative support to our insurance team, including answering incoming calls,...

  • Insurance Support Coordinator

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleWe are seeking an experienced and skilled Insurance Support Coordinator to join our team at Ecclesiastical Insurance Group. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our business.Key ResponsibilitiesProvide administrative support to our insurance team, including answering incoming calls,...

  • Insurance Support Coordinator

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleWe are seeking an experienced and skilled Insurance Support Coordinator to join our team at Ecclesiastical Insurance Group. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our business.Key ResponsibilitiesProvide administrative support to our insurance team, including answering incoming calls,...

  • Insurance Administrator

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Amwins Global Risks Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Insurance Administrator to join our team in Cheltenham. As an Insurance Administrator, you will play a crucial role in supporting our Technical team and Broking divisions with administrative tasks.Key ResponsibilitiesLearn the fundamentals of insurance broking operationsAssist in the...

  • Insurance Administrator

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Amwins Global Risks Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Insurance Administrator to join our team in Cheltenham. As an Insurance Administrator, you will play a crucial role in supporting our Technical team and Broking divisions with administrative tasks.Key ResponsibilitiesLearn the fundamentals of insurance broking operationsAssist in the...

  • Insurance Administrator

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    {"title": "Insurance Administrator", "content": "Key ResponsibilitiesAs an Insurance Administrator, you will be responsible for creating documents, gathering information from files, and using data to complete document templates for internal and external distribution.You will also be responsible for data entry and updating information on relevant...

  • Insurance Administrator

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    {"title": "Insurance Administrator", "content": "Key ResponsibilitiesAs an Insurance Administrator, you will be responsible for creating documents, gathering information from files, and using data to complete document templates for internal and external distribution.You will also be responsible for data entry and updating information on relevant...

  • Insurance Broker

    17 hours ago

    Cheltenham, Gloucestershire, United Kingdom Howden Insurance Brokers Ltd Full time

    About the RoleWe are seeking a highly skilled Client Broker to join our team at Howden Insurance Brokers Ltd. As a Client Broker, you will play a crucial role in delivering an exceptional service to our clients, ensuring their needs are met through suitable cover and pricing.Key ResponsibilitiesAssist in achieving Group/Division client retention targets by...

  • Insurance Broker

    1 day ago

    Cheltenham, Gloucestershire, United Kingdom Howden Insurance Brokers Ltd Full time

    About the RoleWe are seeking a highly skilled Client Broker to join our team at Howden Insurance Brokers Ltd. As a Client Broker, you will play a crucial role in delivering an exceptional service to our clients, ensuring their needs are met through suitable cover and pricing.Key ResponsibilitiesAssist in achieving Group/Division client retention targets by...

  • Insurance Broker

    1 day ago

    Cheltenham, Gloucestershire, United Kingdom Endsleigh Insurance Services Ltd Full time

    Job Title: Client Broker - Corporate & CommercialLocation: Cheltenham - The QuadrangleTime Type: Full TimeJob Type: PermanentWe are seeking a highly skilled Client Broker to join our team at Endsleigh Insurance Services Ltd. As a Client Broker, you will be responsible for delivering an excellent and comprehensive service to our clients in the administration...

  • Insurance Broker

    1 day ago

    Cheltenham, Gloucestershire, United Kingdom Endsleigh Insurance Services Ltd Full time

    Job Title: Client Broker - Corporate & CommercialLocation: Cheltenham - The QuadrangleTime Type: Full TimeJob Type: PermanentWe are seeking a highly skilled Client Broker to join our team at Endsleigh Insurance Services Ltd. As a Client Broker, you will be responsible for delivering an excellent and comprehensive service to our clients in the administration...

  • Insurance Account Manager

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Endsleigh Insurance Services Ltd Full time

    Job SummaryWe are seeking a skilled Insurance Account Manager to join our team at Endsleigh Insurance Services Ltd. As a key member of our corporate team, you will be responsible for delivering exceptional client service and ensuring the smooth administration of new business, renewals, and mid-term changes.Key ResponsibilitiesLiaise effectively with the...

  • Insurance Account Manager

    3 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Endsleigh Insurance Services Ltd Full time

    Job SummaryWe are seeking a skilled Insurance Account Manager to join our team at Endsleigh Insurance Services Ltd. As a key member of our corporate team, you will be responsible for delivering exceptional client service and ensuring the smooth administration of new business, renewals, and mid-term changes.Key ResponsibilitiesLiaise effectively with the...

  • Insurance Administrator

    5 days ago

    Cheltenham, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company, a successful insurance company based in Cheltenham, is seeking an Insurance Administrator to join their team on a permanent basis as an apprentice.Key ResponsibilitiesDocument creation and managementGathering information from files and updating relevant systemsData entry and maintenanceRequirementsDetermined and committed...

  • Insurance Administrator

    5 days ago

    Cheltenham, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company, a successful insurance company based in Cheltenham, is seeking an Insurance Administrator to join their team on a permanent basis as an apprentice.Key ResponsibilitiesDocument creation and managementGathering information from files and updating relevant systemsData entry and maintenanceRequirementsDetermined and committed...

  • Insurance Administrator

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company, a successful insurance company based in Cheltenham, is seeking an Insurance Administrator to join their team on a permanent basis as an apprentice.Key ResponsibilitiesDocument creation and managementGathering information from files and updating relevant systemsData entry and maintenanceRequirementsDetermined and committed...

  • Insurance Administrator

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleYour new company, a successful insurance company based in Cheltenham, is seeking an Insurance Administrator to join their team on a permanent basis as an apprentice.Key ResponsibilitiesDocument creation and managementGathering information from files and updating relevant systemsData entry and maintenanceRequirementsDetermined and committed...

  • Insurance Administrator

    1 day ago

    Cheltenham, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking an Insurance Administrator to join their team on a permanent basis as an apprentice. This role offers a competitive benefit package and the flexibility of working from home 2 days a week.Key ResponsibilitiesDocument creation and data entryGathering information from files and updating relevant...

  • Insurance Administrator

    1 day ago

    Cheltenham, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleHays Specialist Recruitment Limited is seeking an Insurance Administrator to join their team on a permanent basis as an apprentice. This role offers a competitive benefit package and the flexibility of working from home 2 days a week.Key ResponsibilitiesDocument creation and data entryGathering information from files and updating relevant...