Digital Product Strategist

3 weeks ago

London, Greater London, United Kingdom The Travelers Companies, Inc. Full time

We are seeking a skilled Digital Product Strategist to manage and orchestrate the Salesforce delivery in Europe. This role will involve working with teams in the US and the UK to achieve defined outcomes.

Key Responsibilities:

  • Define, prioritize, and ensure a ready backlog of work for a smaller-scale product team, focusing on achievement of defined outcomes versus defining how the work is completed.
  • Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance, and adjusting the overall roadmap of deliverables as needed.
  • Understand and implement team goals and strategy, ensuring alignment with circle and value stream vision; articulate team goals and strategy effectively to key stakeholders, Circle Leads, and team members.
  • Act as a voice of the end-user; have a deep understanding of and respond to customer feedback, ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria.
  • Own team backlog, including prioritization and refinement; make trade-off decisions to maximize value.
  • Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
  • Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance.
  • Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks or impediments; look for opportunities for continuous team and process improvement.
  • Partner with Circle Leads and peers to effectively communicate resources required to achieve defined business outcomes.
  • Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
  • Foster an innovative, inclusive, and diverse team environment, promoting positive team culture, encouraging collaboration, and self-organization.

Requirements:

  • Bachelor's degree preferred.
  • Experience in Agile product management preferred.
  • Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
  • Infuse Agile principles, practices, and methodologies to achieve team success.
  • Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team.
  • Influence: Ability to influence behaviours of leaders and without traditional hierarchy.
  • Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
  • Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
  • Collaboration: Expertise working with others in a cross-functional multi-team environment.
  • Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others, and encourage team development.
  • A strong working knowledge of Salesforce.

Salary: $120,000 - $180,000 per year, depending on experience.

Benefits:

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