Heavy Lifting Logistics Coordinator
6 days ago
Delivering Excellence in Customer Service
The Norfolk Companies, a family-owned and operated business with over 85 years of experience, is seeking a reliable and customer service-driven individual to join our delivery team as a Driver Assistant in Braintree.
This role involves partnering with a driver to ensure timely, safe, and complete deliveries. You will be responsible for reviewing routes, checking loads, and communicating with customers to ensure satisfaction. Heavy lifting is a requirement, as cabinets can weigh up to 60 pounds.
To be successful in this role, you must be organized, tech-savvy, and able to use mobile devices for confirmations, GPS, and communication. You will also need to be physically fit and able to perform daily deliveries.
Key Responsibilities:
- Operate equipment safely and ensure loads are complete and properly secured.
- Be responsible for all electronic communication while the truck is in motion.
- Remain alert for changing road conditions and hazards.
- Assist drivers in bringing items into customer locations and inspect merchandise for damage.
- Be physically fit and able to lift 45-60 pounds, with occasional heavy lifting up to 100 pounds.
- Have good communication and customer service skills.
- Be able to read and comprehend English, with bilingualism a plus.
Physical Requirements:
- Able to sit for long periods.
- Regularly required to talk and hear.
- Specific vision abilities required include close and night vision.
- Noise level is usually moderate to heavy.
- Exposed to outside weather conditions and heavy equipment.
The Norfolk Companies offers competitive benefits, including medical and dental insurance, 401(k) with a generous company match, Paid Time Off, and more.
We are an equal opportunity employer.
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