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Senior Claims Professional

2 months ago


London, Greater London, United Kingdom Howden Full time

The Role:

We are seeking a skilled Claims Executive to join our team at Howden. As a key liaison between clients and insurers, you will ensure that property claims are handled with the highest standards of service, in compliance with regulatory requirements.

Key Responsibilities:

  • Manage assigned projects and contribute to other projects as the need arises.
  • Present claims to underwriters, dealing with queries, providing feedback and responding appropriately to clients, insurers and relevant internal departments.
  • Review and prepare correspondence regarding notifications and claims to ensure that products and cover best meet the client's risk requirements, business objectives and compliance requirements.
  • Keep clients and insurers advised of developments relating to notifications and claims, liaising with third parties as vital.
  • Interpret instructions and issues arising, and then implement actions according to policies and procedures.
  • Keep informed of all legal and regulatory developments relevant to the division/department.

Requirements:

  • Previous experience in a claims' role, ideally within the London Market and with a focus on property claims.
  • Strong understanding of the general principles of insurance, with a particular emphasis on property claims and London Market operations, including both Lloyd's and company markets.
  • Good knowledge relating to claims-handling process.
  • Awareness of the regulatory environment and requirements.
  • Highly organised, with good planning skills.
  • Able to react to change positively and productively.

About Us:

We value diversity and consider our people our chief competitive advantage. We treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable Adjustments:

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.