Training and Development Specialist
7 days ago
About the Role
The GAP Group Limited is seeking a skilled Trainer to join our team in our Head Office. As a Trainer, you will be responsible for ensuring that all GAP One Account Administrators are fully trained in all aspects of the hire desk role.
Your Key Responsibilities
- Coach and develop new and existing team members to achieve their full potential
- Monitor team performance and call quality, identifying areas for improvement
- Create a comprehensive training manual and Personal Development Plans
- Assist the Team Leader in improving internal processes
About You
We are looking for an experienced Trainer with a background in telephone-based customer service. You will have a proven track record of delivering training and development programs, and be able to work effectively in a fast-paced environment.
About Us
The GAP Group Limited is a leading provider of equipment hire services across the UK. We offer a competitive salary and bonus scheme, up to 20 days annual leave, and a contributory pension scheme. Our in-house Learning & Development Team is dedicated to giving you the skills you need to succeed in your role.
What We Offer
- Competitive salary and bonus scheme
- Up to 20 days annual leave plus bank holidays
- Contributory Pension Scheme
- Life Assurance
- Employee Welfare Fund (Company-funded social events)
- Cycle to Work Scheme
- Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
How to Apply
If you are a motivated and experienced Trainer looking for a new challenge, please submit your CV and a covering letter outlining your current package and salary expectations.
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Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time{"title": "Training and Knowhow Coordinator Role", "description": "Job SummaryWe are seeking a part-time Training and Knowhow Coordinator to join our client in Glasgow, with travel required. As the Training and Knowhow Coordinator, you will assist with organizing and facilitating training sessions for our internal team globally and client-facing training...
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Glasgow, Glasgow City, United Kingdom Hays Specialist Recruitment Limited Full time{"title": "Training and Knowhow Coordinator Role", "description": "Job SummaryWe are seeking a part-time Training and Knowhow Coordinator to join our client in Glasgow, with travel required. As the Training and Knowhow Coordinator, you will assist with organizing and facilitating training sessions for our internal team globally and client-facing training...
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