Customer Service Representative
2 weeks ago
Customer Service Role
We are seeking a motivated individual to join our internal telephony team at Richburns.
As a telephony operator, you will be required to have strong computer and excellent telephony skills and be open to flexible working hours.
The salary for this position is competitive, and you will have the opportunity to boost your monthly salary via a performance-based incentive.
Key Responsibilities
- Update our bespoke internal CRM application with customer and client information.
- Answer client queries and arrange appointments.
- Communicate with clients directly and make outbound calls to customers.
Requirements
- Educated to GCSE standard.
- Experienced in customer services.
- Empathetic, personable, and confident.
Desirable
- Previous collections or telephony experience.
Full training will be given to all successful applicants.
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