Pension Administration Team Lead

5 days ago


Glasgow, Glasgow City, United Kingdom Front Row Recruitment Full time

Front Row Recruitment is currently seeking a highly skilled Senior Administrator to join an award-winning Pension Consultancy as part of their Defined Benefit team.

About the Role

The successful candidate will be responsible for ensuring an effective pension administration service is provided to all clients, prioritizing the day-to-day workload of the team, and assisting the Administration Manager in maintaining a smooth operation. Key duties include:

  • Client Service Delivery: Ensuring client work is completed within SLAs and deadlines.
  • Complex Task Management: Handling more complex pension tasks such as calculations and scheme project work.
  • Customer Liaison: Being a point of contact for a portfolio of clients, trustees, and senior scheme members.
  • Annual Projects: Managing annual projects such as renewals, benefit statements, and pension increases.
  • Talent Development: Providing advice and guidance to less experienced colleagues and input regarding process and procedural change.

To excel in this role, applicants must possess good knowledge of Defined Benefit (DB) pension schemes, including the ability to perform complex calculations involving leavers, retirements, deaths, and transfers. Around 3 plus years of technical experience from a Third Party or In-House background, along with strong numeracy, communication, and organization skills are required.

About You

We're looking for someone who can hit the ground running and make a significant contribution to our team. If you have a strong background in pensions administration, excellent analytical skills, and a passion for delivering high-quality results, we'd love to hear from you.



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